User-focused product design for B2B SaaS companies
Make your product really stand out from the crowd with a user experience that keeps people coming back, time and time again.
Brands I've worked with
“I highly recommend Tim to any organisation looking for a top-notch Product Designer who consistently delivers outstanding results.”
Joe Sweeny
VP Engineering
Your customers deserve a great experience
The missing piece of your SaaS product
Your product's user experience has a big influence on it's success.
Some of the most common reasons products don't deliver a lasting impact come down to not having the right design direction.
With the right design and UX guidance, you can:
Get your MVP product experience designed and tested so you know you’re headed in the right direction.
Confidently take your product to market with a solution that reflects your business effectively.
Increase customer satisfaction with high quality design that prioritises usability.
Start focusing on the right things to build that are valuable to your customers and your business.
Are we a good fit?
Who this is for
If you have a SaaS (Software as a Service) product you’re delivering to the market, I can help you ensure the user experience meets the needs of your customers and your business.
Some of the SaaS industries I've helped
Advertising
Broadcasting
Education
Engineering
Finance
Real Estate
Recruitment
Why work together?
The benefits to your business
Work closely with an experienced product design professional with over 13 years of experience.
I'll get to know and understand your customers to provide the most suitable solutions possible.
Get high quality visual design to bring the user experience together and present your brand in the best light.
Receive a robust yet flexible design system to save you time with future updates to your product.
Collaborate effectively with your development team to help deliver your product on time and budget.
Integrate with your team as a design specialist, always giving you guidance on best practice.
Get all of these benefits without taking on the overhead of an in-house design team you need to recruit and manage.
Here's how we get you great results
Here's what you'll be getting
01
Product discovery
To kick off, we'll dive deep into the goals of your business and define what success looks like for your product.
Delivering the right design solution for you and your customers all starts with understanding what you're aiming to achieve.
02
User research
Understanding what your customers want can be challenging. That's why I take care of the research for you.
Speaking with your end users to understand their problems and using personas and journey maps to ensure the user experience is fit for purpose.
03
Initial concepts and feedback
To make sure we're on the same page, I offer a full transparent design process, giving you regular opportunities to see progress and provide feedback.
The best results come with collaboration. We iterate on ideas together so you're never left in the dark.
04
High quality design solution
Good UX and high quality visual design go hand in hand. So let's make sure your users always have a great experience.
This is brought to life through interactive prototypes that are ideal for demonstrating to stakeholders, testing with users and giving you a realistic feel for the experience.
05
Deliver the experience
Once we've agreed on the solution to deliver, I facilitate the hand over process with your developers, ensuring the experience is delivered to the highest standard.
Ongoing collaboration with engineering teams ensures that we can speak the same language to make this process as efficient as possible.
Bonuses
And that's not all
When we work together, you and your team can also benefit from a bespoke set of tools for bringing your product's design to life.
These include:
About Tim
Meet your designer
30+
SaaS products designed and launched
13+
Years experience designing digital products
Hi, I'm Tim
I’ve spent over a decade creating user-centric product experiences for some of the biggest companies, including agencies, public sector, large corporate teams, and of course, tech start ups.
I’ll work closely with you through the design process, taking the time to understand the problem you’re looking to solve, constantly sharing updates so you’re not left in the dark.
No drawn out, hidden design processes. I always find that being open and collaborative brings you the best results for your customers and for your business.
Have a project in mind? Let's get started and take it to the next level.
You're in great company
Testimonials
“I can confidently say that Tim is an exceptional Product Designer. His brilliance in design is evident not only in the quality of his work but also in his approach to collaboration and customer interaction.
His ability to bridge the gap between design and engineering ensures that our products are not only aesthetically pleasing but also highly functional and technically sound.
I highly recommend Tim to any organisation looking for a top-notch Product Designer who consistently delivers outstanding results.”
Joe Sweeny
VP Engineering
“Tim ran product design for Paid, helping to steer the product into good UX patterns while allowing the product cycles to be short and innovative.
Tim is great at working with clients, running workshops and communicating his ideas to the wider team. His UX is also always on point, with careful consideration over key interaction elements.”
Tom Howsam
Founder, Paid
“Since partnering with Tim, our weekly sign ups have doubled. This enhancement in user experience has significantly reduced friction points, making it inviting and easier for new users to join, boosting our growth.”
Bill Measom
Director, UK Retreats
“Tim has a remarkable level of thoughtfulness and empathy in his approach to design, he was one of my go-to people and I've always found his insights and contributions to be immensely valuable.
Tim showcases a strong growth mindset that will benefit any client that is focused on crafting exceptional customer experiences.”
Chris Compston
Product Strategy Leader
“The quality of Tim's work and his communication with us has always been great, and we have never hesitated to get him involved in a project.”
Rob Walker
CTO, Papertrail.io
“I’ve had the pleasure of working with Tim on multiple projects and can say with certainty that he is one of the best designers I've worked with.
Tim would be a solid addition to any business and I cannot recommend him highly enough.”
Lewis Morris
Founder, Middlesbrough Front End
“Tim is the best designer I have worked with, period. His attention to detail, his in depth knowledge and his design style are the best I have come across in my career”
Ben Cooper
Senior Technical Lead, Rotate°
Previous results
What you can expect
FINTECH
Paid
Enabled suppliers of all sizes land recurring business with large companies, handling work creation, tracking, completion and payments.
Customer and user research
Visual design
Prototyping
Design systems
ADTECH
Magnite / Carbon
Provided increased CPMs for Publishers and made high quality inventory visible, and actionable, for Advertisers.
Stakeholder management
Customer and user research
Visual design
Design systems
BROADCASTING
Sky
Increased customer usage of sky.com for managing TV and broadband bills, reducing call centre enquiries by over 10%.
Customer and user research
Visual design
Prototyping
Cross functional collaboration
RISK MANAGEMENT
Coming soon
RECRUITMENT
Coming soon
Ready for us to level up your product together?
Have a question?
FAQ
Get started today
Make sure your product stands out from the crowd
Don't waste anymore time building a product without a clear user experience.
Send me the details of your project and let's talk more about the design services I can offer you.
The designer for your B2B SaaS product
©️ Tim Gale Limited 2024. All rights reserved.